84. Day-long problems with E911 calls at Daytona emergency operations center back in September

Top 100 Stories of 2013 Daytona Beach-Orlando Metro Area / Headline Surfer®

Volusia County disptch having problems with 911 calls / Headline SurferPhoto for Headline Surfer / Then only five-monrths old, the Emergency Operations and Sheriff's Communications Center on Tiger Bay Road had issues with its E911 system back in September.

DAYTONA BEACH -- Volusia County experienced intermittent problems throughout the area with its emergency 9-1-1 system for the better part of the day on Sept. 25, a Sheriff's Office official said.

"Because of the problems, some callers have been unable to reach 9-1-1 and are receiving a recording," agency spokesman Gary Davidson told Headline Surfer®. "The situation appears to be affecting both landline and cell phones," Davidson said.

"Because of the problems, some callers have been unable to reach 9-1-1 and are receiving a recording," agency spokesman Gary Davidson told Headline Surfer®. "The situation appears to be affecting both landline and cell phones," Davidson said.

Through media outlets like the 24/7 internet newspaper, Davidson urged callers  unable to get through to hang up and immediately dial 386-252-4911 to reach the Sheriff's Office's Emergency Communications Center.

The 9-1-1 dispatchers typically handle between 700 and 800 calls a day, but on this day, technical issues meant less calls coming through. The issue was resolved by day's end.

The Emergency Operations and Sheriff's Communications Center became fully operational on April 5. Located at 3825 Tiger Bay Road, the 43,000-square-foot, $21 million facility houses the county's emergency operations and sheriff's communications activities including the E911 dispatch functions.

Counting 'em down: Headline Surfer® Ranking of the Top 100 Stories of 2013

Top 100 Stories of 2013 Daytona Beach-Orlando Metro Area / Headline Surfer®

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Short Bio

Henry Frederick is publisher of Headline Surfer®, the award-winning 24/7 internet news outlet covering the Daytona Beach-Sanford-Orlando metro area via HeadlineSurfer.com for a decade now. A longtime cops & courts reporter focused on breaking news & investigative reporting, Frederick is among the Sunshine State's most prolific daily news reporters, having amassed dozens of journalism-industry awards in print anddigital platforms. Frederick is enrolled at Full Sail University in Winter Garden, FL, where he's three-fourths through the online Master of Arts program in New Media Journalism. His graduation is in August.