Volusia County Council leaders to celebrate ReleTech grand opening today in Daytona Beach

By HENRY FREDERICK
Headline Surfer

DAYTONA BEACH, Fla. -- Members of the Volusia County Council, along with other dignitaries and business leaders, will celebrate the grand opening of TeleTech during a ribbon cutting at 3 p.m. at 260 Jimmy Ann Drive.

TeleTech is a customer experience provider headquartered in Colorado, with more than 48,000 employees worldwide. The company was recruited to the area by Team Volusia Economic Development Corp., over competitive locations in Mobile, Alabama and three cities in Texas.

TeleTech has entered a long-term lease for 43,000 square feet of space, with an additional 20,000 square feet of space for future expansion, in the building formerly occupied by TopBuild. The company plans to create 600 jobs over the next three years with an annual payroll of more than $20 million. The company has invested nearly $5 million in renovations and improvements. Since at least 60 employees will earn over $41,288, or 115 percent of the average wage in 2017, the company is eligible to receive a qualified target industry tax refund of up to $180,000. The state would pay 80 percent, and the county would pay 20 percent, equal to $600 per job, up to $36,000. 

Keith Norden, president and CEO of Team Volusia, said recruiting a company like TeleTech involves a number of community partners. 

“Due to our aggressive promotion of the former TopBuild Corp. Corporate Headquarters to site selectors and brokers throughout the United States, the space became highly sought after,” Norden told Headline Surfer. “This project provides an outstanding example of teamwork. Partners included Volusia County Government, Enterprise Florida, the Florida Department of Economic Opportunity, CareerSource Flagler Volusia and Daytona State College among others. Special thanks go out to Mr. Dick McNerney with Adams Cameron who represented the Fisher Family, owners of the building, and negotiated the lease."

Keith Norden / Henry FrederickKeith Norden, president and CEO of Team Volusia and shown here, said recruiting a company like TeleTech involves a number of community partners. 

“Due to our aggressive promotion of the former TopBuild Corp. Corporate Headquarters to site selectors and brokers throughout the United States, the space became highly sought after,” Norden told Headline Surfer. 

“This project provides an outstanding example of teamwork. Partners included Volusia County Government, Enterprise Florida, the Florida Department of Economic Opportunity, CareerSource Flagler Volusia and Daytona State College among others. Special thanks go out to Mr. Dick McNerney with Adams Cameron who represented the Fisher Family, owners of the building, and negotiated the lease."

TeleTech is actively hiring licensed health and life insurance agents and customer experience representatives interested in obtaining their insurance license, and other administrative and management positions. For employment information, visit www.TeleTech.com.

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Short Bio

Henry Frederick is publisher of Headline Surfer®, the award-winning 24/7 internet news outlet covering the Daytona Beach-Sanford-Orlando metro area via HeadlineSurfer.com. A longtime cops & courts reporter focused on breaking news & investigative reporting, Frederick is among the Sunshine State's most experienced reporters, having amassed dozens of journalism-industry awards. Frederick is enrolled online at Full Sail University in Winter Garden, FL, where he's a third of the way though the Master of Arts program in New Media Journalism. His graduation will be in March 2018.