Volusia County Sheriff's Office: Problems with 9-1-1 calls

Volusia County disptch having problems with 911 calls / Headline SurferPhoto for Headline Surfer / The 5-month-old Emergency Operations and Sheriff's Communications Center on Tiger Bay Road has issues with its E911 system.

DAYTONA BEACH -- Volusia County is currently experiencing intermittent problems throughout the area with its emergency 9-1-1 system today, a Sheriff's Office official said.

"Because of the problems, some callers have been unable to reach 9-1-1 and are receiving a recording," agency spokesman Gary Davidson told Headline Surfer.

"The situation appears to be affecting both landline and cell phones," Davidson said.

If this situation occurs, Davidson said callers should hang up and immediately dial 386-252-4911 to reach the Sheriff's Office's Emergency Communications Center.

The 9-1-1 dispatchers handle between 700 and 800 calls a day.

FAST FACTS: 

Emergency Operations and Sheriff's Communications Center became fully operational April 5, 2013. Located at 3825 Tiger Bay Road, Daytona Beach, the 43,000-square-foot, $21 million facility houses the county's emergency operations and sheriff's communications activities including countywide 9-1-1 dispatch functions.

Did You Know:

The first known experiment with a national emergency telephone number occurred in the United Kingdom in 1937, using the number 999. In 1968, 9-1-1 became the national emergency number for the United States. Calling this single number provided a caller access to police, fire and ambulance services, through what would become known as a common Public-safety answering point (PSAP). The number itself, however, did not become widely known until the 1970s, and many municipalities did not have 9-1-1 service until well into the 1980s.