Clinician's Rules: Validate patient's reality

By SHANE PORTER

NEW SMYRNA BEACH, Fla. -- Clinician Rules: Validate your patient's reality.

Take the time to understand your patient's reality. Sure it is different but in the end it is their reality. Unless you learn to validate and summarize what they have said to you, they will never feel understood.

Take the time to understand your patient's reality. Sure it is different but in the end it is their reality.

Unless you learn to validate and summarize what they have said to you, they will never feel understood.